Privacy Policy

Web3Firewall, Inc. (“Web3Firewall,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit web3firewall.xyz (the “Website”), use our platform, products, APIs, dashboards, and related services (collectively, the “Services”).By accessing or using our Website or Services, you agree to the practices described in this Privacy Policy.

Web3Firewall is a cybersecurity and on-chain risk intelligence platform that provides transaction monitoring, anomaly detection, policy enforcement, compliance tooling, and security analytics across blockchain ecosystems.

We may collect the following categories of information:
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‍2.1 Information You Provide to Us
‍When you contact us, request a demo, create an account, or use the Services, you may provide:Name, job title, company nameEmail address, phone numberBilling or payment-related details (if applicable)Support requests and communicationsAny other information you submit through forms or messages
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‍2.2 Information Collected Automatically
‍When you visit our Website, we may automatically collect:IP addressBrowser type and settingsDevice information (operating system, device identifiers)Referring/exit pages and URLsDate/time of accessPages viewed and usage behavior on the WebsiteThis data may be collected using cookies and similar technologies.
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‍2.3 Blockchain / On-Chain Data (Public Data)
‍Our Services may process blockchain-related data such as:Public wallet addressesPublic transaction hashesSmart contract addressesToken transfers and blockchain activityOther publicly available blockchain metadataImportant: Blockchain data is generally public by nature. Web3Firewall does not control public blockchain networks or the availability of data recorded on-chain.
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‍2.4 Customer Data Processed Through the Services
‍If you are a customer (or use the Services through an organization), we may process information submitted to the Services such as:Wallet addresses or transaction details you input for analysisRisk events, alerts, policy decisions, audit logsConfiguration settings, user roles, and workspace metadataAPI usage and request metadataIn many cases, Web3Firewall acts as a data processor/service provider for this information, depending on your relationship with us.

We use information we collect for purposes including:
- Providing, operating, and maintaining the Services
- Authenticating users and securing accounts
- Monitoring performance, uptime, and reliability
- Detecting fraud, abuse, and malicious activity
- Generating risk analysis, security insights, and compliance outputs
- Responding to inquiries, support requests, and communications
- Improving the Website and Services
- Sending service-related notices and administrative messages
- Complying with legal obligations and enforcing our agreements

If you are located in the EEA, UK, or similar jurisdictions, we process personal data under the following legal bases where applicable:
- Contractual necessity (to provide the Services)
- Legitimate interests (security, fraud prevention, product improvement)
- Consent (for optional cookies/marketing where required)
- Legal obligation (compliance and regulatory requirements)

We do not sell your personal information. We may share information in the following situations:
‍5.1 Service Providers
‍We may share information with trusted vendors who help us operate the Services (e.g., hosting, analytics, customer support). These providers are authorized to use information only as needed to provide services to us.
‍5.2 Legal Compliance and Protection
‍We may disclose information if required to do so by law or if we believe disclosure is necessary to:Comply with legal processesProtect the rights, safety, and security of Web3Firewall, users, or othersInvestigate fraud, abuse, or security incidents
‍5.3 Business Transfers
‍If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.
‍5.4 With Your Direction
‍We may share information when you request or direct us to do so (e.g., integrations, exporting reports).

We may use cookies and similar technologies to:
- Enable essential Website functionality
- Remember preferences
- Understand Website usage and improve performance
You can control cookies through your browser settings. Disabling cookies may affect some Website functionality.

We take reasonable and appropriate measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure. These measures may include administrative, technical, and physical safeguards.However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

We retain information only as long as necessary to:
- Provide and improve the Services
- Maintain records for security, auditing, and compliance
- Meet legal and contractual obligations
Retention periods may vary depending on the type of information and how it is used.

Your information may be processed in countries other than where you live, including the United States, where data protection laws may differ.
Where required, we take steps to ensure appropriate safeguards for international transfers (such as standard contractual clauses or equivalent mechanisms).

Depending on your location, you may have rights such as:
- Accessing your personal information
- Correcting inaccurate information
- Deleting your personal information
- Objecting to or restricting processing
- Requesting portability of your information
- Withdrawing consent (where processing is based on consent)
To exercise your rights, contact us using the details in the “Contact Us” section below.

Our Website and Services are not intended for children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information.

We may update this Privacy Policy from time to time. If we make changes, we will update the “Last Updated” date above. If changes are material, we may provide additional notice (such as posting a notice on the Website).
Your continued use of the Website or Services after changes become effective means you accept the updated Privacy Policy.

If you have questions about this Privacy Policy or our privacy practices, contact us at:
‍Web3Firewall
Email: privacy@web3firewall.xyz
Website: web3firewall.xyz